Shipping policy

Shipping Policy

Thank you for shopping with us!

We are committed to getting your order to you as quickly and safely as possible.

Order Processing

- Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

- Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

- United States: 3–7 business days

- International: 7–21 business days (where available)

Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your order.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging. We will review your claim and provide a replacement or another appropriate solution.

Questions

If you have any questions about shipping or your order, please contact our customer support team. We are happy to help and will respond as quickly as possible.